"What Our Clients Say
About Impact's Results"

Specialists In Management Training, Performance Management and Leadership Since 1996

Here is a list of our current clients ...

Feel free to ask for references ... just send an email to:

info@impacthpt.com.au

And here is what past and present clients have said about working with Impact ...

"The proof of the pudding is in the eating. Our people are putting all they learned into practise and reaping great rewards. Seeing behavioural change indicates the training worked and our money was well spent."

-- Roberta L Fairbairn - T&D Manager, Oceania, DFS Galleria

"I would like to thank you for all the excellent training and development work you have done with Austar in the last 12 months. The National Operations Conference last year was a great success. Not only did we learn a lot about teamwork and leadership, we had fun doing it. The feedback from the managers there was highly complimentary as many people regarded it as the best conference they had ever attended. We have also seen a significant increase in business performance."

-- Bruce Mann - Director Marketing and Programming, AUSTAR

"Thank you for the excellent way in which your company assisted us in reviewing the performance management system. I would particularly like to thank you for the quality of design and conduct of the seven workshops. Feedback has been excellent and the professionalism and humour of the facilitators was particularly well received."

-- David Wilson - National Human Resources Manager, Toshiba (Australia) Pty Ltd

"We received excellent feedback from the managers who attended the program. It has provided managers with practical things to do that will ensure we recruit the sort of people we need to do the job."

-- Maureen Ayers - Director of Human Resources, The Sydney Opera House Trust

"Real life examples, encouraging people to develop their own individual style (not just cloning an imposed style) and techniques that give people real confidence makes this one of our most widely attended and often demanded programs."

-- Annette Andrews - National Training and Development Manager, Roche Products Pty Ltd

"Your input was incredibly valuable from our view point, as well as the doctors you helped."

"You should be proud of your contribution to the corporate world"

"From the start, I appreciated the effort you went to in actively listening to the outcomes we wanted to get from the program and in seeking to understand out requirements, so that specifically tailored workshops could be developed."

Additional Feedback and Testimonials

All of the following quotes are genuine and have been sourced from unsolicited client testimonials from the following people. We would be pleased to show you hard copies on request.

Fiona Cottrell, HR Director, AUSTAR; Roberta L Fairburn, T&D Manager, Oceania, DFS Galleria; K.M.Slattery, Human Resources Manager, Caltex; Kate Phillip, Product Manager Roche Products; Nanette Herlihen, Training Manager, Australian Health Management Group; Sue Morey OAM, Transplant Coordinator, Royal Perth Hospital; Kerrie Gordon, Training Manager, AUSTAR; Kurt Leo, Athletic Supervisor, Sydney Olympic Park Athletic Centre; Lauren Maxton, Clinical Sales Specialist, Guidant Australia; Rhonda Sorbara, Client Support, Roche Products; Tracey Chapman-Marks, Human Resources Manager, Pacific Publications; Sheryn Clack, Training Manager, Roche Products; Stephen Warwick, Executive Director, Aon Re Australia; Peter Kaufmann, Director, Ausnetinfo Pty Ltd

How Clients Have Responded to Impact

"You have inspired me to be a better trainer"

"They found the session inspirational and left with renewed appreciation of their leadership abilities"

"Only positive feedback about your session from the entire team."

How Program Participants Have Responded to Impact

"I thought you were superb in your understanding and interpretation of the issues we have to deal with, keep up the good work"

"I spoke with the quality leaders this morning and they were still buzzing"

"Congratulations on putting together an excellent sales course"

"Having been on a few sales courses in the past I am sure that this one will be highly successful and is a giant step forward for our organisation. Congratulations again, I eagerly await instalment 3 and I have been spreading the word"

"I've been wanting to write to you for weeks now to say thank you for the excellent leadership development program you facilitated."

"Without doubt, the best course I have been on."

What Participants Have Learned from Impact

"I just wanted to let you know how fantastic the Presentation Skills workshop was. I can honestly say that I have not been on a training course that I have enjoyed so much or learnt as much from."

"There were so many good ideas, tips and techniques. This course should be mandatory for all new staff."

"This was an excellent course, one of the most valuable I can ever recall attending. The elegantly simple principles taught in the course address the sometimes perplexing issues associated with getting the best out of your people."

How Impact Has Helped Change Behaviours

"I often use the tools learned in the workshops in both managing people and advising other managers how to handle difficult situations"

"We still have some of your flip charts stuck on the walls"

What Clients Have Said About the Business Results Produced by Impact

"As usual great things have come from your training. Stuart has had a big win recently which he credits your training. Michael believes the facilitation should be compulsory for all."

"A vital ingredient for our future success"

What Clients Have Said About Their Relationship with Impact

"I always enjoy our chats. You always have an uncanny knack of being able to put things in perspective for me!"

"A true professional, you are always well prepared and well organised."

What Clients Have Said About Impact's Style of Training

"As a facilitator / Trainer, I found you to be inspirational, adaptive and highly personable."

"You were equally capable as our conference facilitator as you were our workshop trainer."

"Your knowledge of people management tools and insights into human behaviour are impressive. I was particularly pleased to see that you were able to apply the tools and insights to individual participants cases and questions as they arose."

"Thanks for an excellent session - again. The feedback for the team has been very encouraging and all believe your approach is spot on!"

"Rod is a terrific Presenter, the course was extremely well structured and totally relevant to what we need in the very near future."